Home » Mastering Online Teaching Skills

Mastering the skills necessary for teaching online courses is crucial in today’s virtual education arena, especially in the midst of the COVID-19 pandemic. What are the competencies needed to max online teaching? Through literature reviews and analysis, six groups of competencies are identified, including instructional, subject, creative, technical, managerial, and verbal skills. With this toolset, online educators can ensure the success of their students in the virtual learning environment.With the advent of technology and the growing accessibility of online learning platforms, the role of educators has expanded to encompass a wide array of instructional, technical, and managerial responsibilities, beyond traditional teaching methods. The ability to navigate digital platforms, engage students in virtual discussions, and provide comprehensive feedback remotely are just a few examples of the proficiencies needed to excel in online teaching. As such, the development of these skills is vital in not only meeting the current needs of virtual education, but also in preparing educators for the future of teaching and learning in an increasingly digital world.

Identifying Key Skills

When it comes to mastering online teaching, several key skills have been identified as crucial for the success of educators. These encompass:

  • Instructional abilities
  • Subject expertise
  • Creativity and adaptability
  • Technical proficiency
  • Organizational skills
  • Verbal communication

Each of these skill sets plays a pivotal role in ensuring that online instructors are well-equipped to meet the diverse needs of their students and effectively deliver quality education in the digital world. Let’s get some insights one by one. 

Instructional

Within the domain of instructional skills, the ability to design and structure online courses in a manner that promotes active learning and student engagement is of paramount importance. Educators must be adept at creating a cohesive and comprehensive course outline, integrating multimedia resources, and developing interactive activities that foster a dynamic learning environment. Furthermore, the skill to effectively communicate course objectives and expectations to students is crucial in providing them with a clear roadmap for their learning journey.

Another vital aspect of instructional skills in the online context is the adeptness in utilizing various learning management systems (LMS) and digital tools (EdTech) to facilitate a seamless learning experience for students. Proficiency in providing timely and constructive online feedback on assignments and assessments also falls within the purview of instructional skills, as it contributes significantly to the overall learning process and student development.

A real-world example of effective instructional skills in an online environment is demonstrated by a case study conducted at the School of Electrical and Computer Engineering of the National Technical University of Athens, Greece. In this study, a web-based gamified application called «Horses for Courses» was used to enhance the learning outcomes of students in statistics. The incorporation of challenge-based gamification led to a remarkable 89.45% improvement in student performance compared to traditional lecture-based education. This case highlights how gamified learning, when strategically integrated into the curriculum, can significantly boost student engagement and understanding of complex subjects.

Expertise

Subject expertise stands as a cornerstone in the realm of online teaching, as it underpins the credibility and authority of educators in their respective fields. The possession of in-depth knowledge and a profound understanding of the subject matter enables instructors to convey complex concepts with clarity and coherence, thereby enriching the learning experience for students. Additionally, the ability to stay updated with the latest advancements and research in their field further enhances the quality of education imparted to online learners.

Furthermore, expertise in pedagogical methods, including the utilization of active learning techniques, critical thinking exercises, and collaborative learning activities, contributes to creating a stimulating and enriching online learning environment. By employing diverse instructional approaches, educators can cater to the varied learning needs of their students and foster a culture of continuous learning and academic growth.

At Columbia, the case method is utilized across various disciplines, demonstrating the importance of deep subject knowledge and the effective application of pedagogical methods. This method actively engages students in complex online problem-solving, simulating real-world situations. Instructors at Columbia encourage student participation, critical thinking, and decision-making through this approach. This example illustrates how expertise in both subject matter and teaching methodology can enhance the online learning experience​

Creativity and Adaptability

The online teaching calls for a high degree of creativity and adaptability from educators, as they are tasked with creating a rich and dynamic learning experience in a virtual setting. The ability to innovate and employ diverse teaching methodologies, such as the use of multimedia resources, simulations, and virtual reality applications, can greatly enhance the engagement and comprehension of online learners. Moreover, adaptability in the face of evolving technology and educational trends is essential for ensuring that online instructors remain at the forefront of delivering effective and contemporary education.

Teachers can foster creativity in online courses by incorporating a variety of interactive and innovative teaching methods. This involves moving beyond traditional lecture formats to embrace diverse multimedia resources, such as videos, podcasts, and interactive simulations. Teachers can also use collaborative tools like virtual whiteboards or breakout rooms for group activities, encouraging students to engage in creative problem-solving and project-based learning. Additionally, incorporating gamification elements and personalized learning paths can help in catering to different learning styles and keeping students motivated. Emphasizing real-world applications of concepts through case studies or virtual field trips can also enhance creativity in online learning environments.

An excellent real-world example of creativity and adaptability in online teaching is demonstrated by the practices shared in a Cambridge University webinar by experienced teacher and online tutor Ceri Jones. The webinar explored various techniques for engaging primary and lower secondary learners in an online setting. This included a variety of activities and a focus on how to adapt teaching methods to the online environment. For instance, the use of interactive tools like chat boxes, emoticons, and annotation tools in online classrooms was highlighted. Additionally, the webinar addressed the importance of setting up routines, providing varied and creative tasks, and using multimedia resources like video and voice recordings to enhance student engagement and learning.

Technical Proficiency

Technical abilities encompass a broad range of competencies, including the adept use of learning management systems (LMS), digital collaboration tools, multimedia resources, and online assessment platforms. Furthermore, the capability to troubleshoot technical issues and provide prompt support to students in navigating online learning interfaces is essential for ensuring a seamless and productive learning experience.

Moreover, the integration of various digital tools and resources to create interactive and engaging learning materials, as well as the skill to conduct multimedia-rich virtual presentations and lectures, contribute to the overall effectiveness of online teaching. 

The EdTech and AI territory is inmense. We cannot explain every details of each teaching resources here, but here you have a short table to have an overview. Explore my blog regularly to get more information on EdTech and AI for teaching and learning. 

EdTech Type

EdTech Examples

Usage

Learning Management System

Canvas, Blackboard, Moodle, Brightspace, Schoology

Comprehensive platforms for online course management, resource sharing, and student interaction.

Video Conferencing

Zoom, Microsoft Teams, Google Meet, Cisco Webex, GoToMeeting

Tools for virtual meetings, classes, webinars, and collaborative workspaces with varying features.

Interactive Learning

Kahoot!, Quizizz, Padlet, Edpuzzle, Nearpod

Platforms offering quizzes, interactive lessons, videos, and collaborative activities to engage students.

AI-Powered Learning

Socratic by Google, Duolingo, ALEKS, Quillionz, Jill Watson

AI-driven tools for personalized learning, language training, content generation, and query resolution.

Virtual Reality Education

Google Art and Culture, Unimersiv, Labster, Merge VR

VR and AR tools for immersive learning experiences in various subjects and skills.

Adaptive Learning

DreamBox Learning, Smart Sparrow, Knewton, Realizeit, Fishtree

Platforms that adapt to student performance, offering customized educational paths and resources.

Communication Platform

Remind, ClassDojo, Seesaw, Bloomz, ParentSquare

Tools facilitating communication and collaboration among teachers, students, and parents.

In AI-aided online education (see GPT AI-aided guide for instance), teachers need to develop specific skills to effectively use AI tools. This includes understanding how AI can personalize learning, interpreting AI-generated data to inform instruction, and integrating AI technologies into lesson plans. Teachers also need to be adept at using AI to assess student understanding and provide targeted feedback. The ability to troubleshoot basic AI tool issues and guide students in their use is also essential. Overall, teachers must blend their educational expertise with a solid understanding of AI capabilities to enhance the learning experience.

Ignacio Hernánde Antón - EdTech Landscape
Global Edtech Landscape by Bettshow.com

Management and Organization

Managerial and organizational skills are vital for the effective orchestration of online courses and the seamless management of virtual learning environments. The ability to design and structure a well-organized course curriculum, establish clear timelines and deadlines, and manage online resources and communication channels is essential for creating a structured and efficient learning experience for students. Additionally, adeptness in time management, multitasking, and the coordination of virtual learning activities contributes to the smooth operation of online courses and the facilitation of an optimal learning environment.

Fostering a sense of community and collaboration among online learners, as well as the skill to monitor and track student progress effectively, are integral components of managerial and organizational competencies in virtual education. By creating a well-coordinated and supportive online learning ecosystem, educators can significantly enhance the overall learning experience and academic outcomes of their students.

A study conducted at the American University of Madaba, Amman, Jordan, investigated the impact of online learning on communication between instructors and students. It revealed that most students still prefer classroom classes over online classes due to issues like lack of motivation, decreased understanding of the material, reduced communication levels with instructors, and feelings of isolation caused by online classes. The study suggests that instructors should communicate with students through both formal channels (like online platforms and email) and informal channels (like instant messages, online chat groups, audio, and private video calls). Additionally, instructors should encourage student participation by offering various incentives. This study highlights the need for effective communication strategies in online teaching to address these challenges and enhance the learning experience

Verbal Communication

Effective verbal communication is crucial for online teaching, as it encompasses the ability to convey ideas and information with clarity, coherence, and impact in a virtual setting. The skill to articulate concepts, provide engaging and interactive virtual lectures, and facilitate meaningful discussions through digital communication channels is pivotal in creating a compelling and immersive learning experience for online students. Moreover, the ability to adapt communication styles to resonate with diverse cultural and linguistic backgrounds further enriches the inclusivity and accessibility of online education.

Additionally, the skill to provide constructive and personalized feedback, as well as the proficiency in fostering a supportive and communicative online learning community, are integral components of verbal communication competencies in virtual education. The following table outlines these essential communication skills, highlighting the specific abilities and their roles in enhancing the online educational experience for students.

CategorySkillsExplanation
Clarity and CoherenceArticulation, Structuring InformationAbility to clearly and coherently present ideas and information.
EngagementInteractive Lecturing, Use of MultimediaSkills to make virtual lectures dynamic and engaging through multimedia and interactive content.
Discussion FacilitationGuiding Conversations, Encouraging ParticipationLeading meaningful online discussions and encouraging student participation.
Cultural and Linguistic AdaptabilityUnderstanding Diversity, Tailoring CommunicationAdapting communication styles to suit diverse student backgrounds.
Personalized FeedbackConstructive Responses, Individual AttentionProviding tailored feedback to support individual student needs.
Community BuildingFostering Support, Encouraging CommunicationDeveloping a supportive online learning community through effective communication.

Developing Competencies

The continuous enhancement and refinement of these competencies are pivotal in preparing educators to navigate the complexities of online instruction and to meet the diverse learning needs of their students with proficiency and expertise.

Disciplinary skills encompass a deep understanding and command of the subject matter being taught, as well as the ability to critically analyze and synthesize complex concepts to facilitate meaningful learning experiences for students. Pedagogical skills, on the other hand, entail the mastery of diverse teaching methodologies, the ability to create inclusive and engaging learning environments, and the skill to tailor instructional approaches to cater to the varied learning preferences and abilities of students in the virtual setting.

Moreover, technological competencies are essential for online instructors, as they enable the effective integration and utilization of digital tools, resources, and platforms to facilitate interactive and immersive learning experiences. The adeptness in leveraging educational technology, creating multimedia-rich learning materials, and employing innovative virtual learning environments is pivotal in ensuring that online educators are well-equipped to meet the evolving needs of digital learners.

Furthermore, research skills play a vital role in the development of competencies for online teaching, as they enable educators to stay abreast of the latest developments and advancements in their respective fields, integrate current research and best practices into their teaching, and foster a culture of critical inquiry and intellectual exploration among online learners. By continuously honing their disciplinary, pedagogical, technological, and research competencies, online instructors can not only meet the standards of excellence in virtual education but also contribute to the academic and professional growth of their students.

Research and Literature

Evidence-based research has highlighted the significant impact of well-developed teaching skills and competencies on the overall success and satisfaction of online learners. Educators who exhibit proficiency in the identified skill sets are better equipped to engage students, facilitate meaningful learning experiences, and create a supportive and enriching virtual learning environment. The integration of evidence-based practices and the cultivation of the identified competencies are pivotal in elevating the standard of online education and ensuring that students derive maximum value and benefit from their virtual learning experiences.

In conclusion, the field of online teaching in primary and higher education necessitates the cultivation of a diverse set of skills and competencies that are essential for the effective delivery of education in the virtual environment. The identification and development of key instructional, technical, and managerial skills, as well as the refinement of essential competencies such as disciplinary, pedagogical, technological, and research skills, are crucial for ensuring the success of online instructors and the holistic development of their students. 

References

  • Koh, J. H. L., & Daniel, B. K. (2022). Shifting online during COVID-19: A systematic review of teaching and learning strategies and their outcomes. International Journal of Educational Technology in Higher Education, 19, Article 56.
  • Almendingen, K., Morseth, M. S., Gjølstad, E., Brevik, A., & Tørris, C. (2021). Student’s experiences with online teaching following COVID-19 lockdown: A mixed methods explorative study. PLoS ONE, 16(8), e0250378.
  • Roddy, C., Amiet, D. L., Chung, J., Holt, C., Shaw, L., McKenzie, S., … & Lodge, J. M. (2017). Applying Best Practice Online Learning, Teaching, and Support to Intensive Online Environments: An Integrative Review. Frontiers in Education, 2. https://doi.org/10.3389/feduc.2017.00059
  • Almendingen, K., Morseth, M. S., Gjølstad, E., Brevik, A., & Tørris, C. (2021). Student’s experiences with online teaching following COVID-19 lockdown: A mixed methods explorative study. PLoS ONE, 16(8), e0250378. https://doi.org/10.1371/journal.pone.0250378
  • Johnson, N. (2015). Online Learning: A Panacea in the Time of COVID-19 Crisis. SAGE Journals. https://doi.org/10.1177/21582440211028189
  • Koh, J. H. L., & Daniel, B. K. (2022). Shifting online during COVID-19: A systematic review of teaching and learning strategies and their outcomes. International Journal of Educational Technology in Higher Education, 19, Article 56. https://doi.org/10.1186/s41239-022-00361-7
  • Gregory, S., & Lodge, J. M. (2015). Academic workload: the silent barrier to the implementation of technology-enhanced learning strategies in higher education. Distance Education, 36(2), 210-230. https://doi.org/10.1080/01587919.2015.1055056
  • Garrison, D. R., Anderson, T., & Archer, W. (2000). Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education. The Internet and Higher Education, 2(2-3), 87-105. https://doi.org/10.1016/S1096-7516(00)00016-6